JAC Assist Paratransit Dispatch

Status

Existing

Description

This element represents the Jump Around Carson (JAC) Assist dispatch function. JAC Assist operates a fleet of fully accessible paratransit vans providing pre–arranged door–to–door transportation for those who are ADA eligible.

Stakeholders

StakeholderRoleRole Status
Carson CityOwnsExisting

Physical Objects

Transit Management Center
Center

Functional Objects

Functional ObjectDescription
Transit Center Fare Management'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations.
Transit Center Information Services'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Transit Center Multi–Modal Coordination'Transit Center Multi–Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies.
Transit Center Paratransit Operations'Transit Center Paratransit Operations' manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. It also supports automated dispatch of paratransit vehicles and tracks passenger pick–ups and drop–offs. Customer service operator systems are updated with the most current schedule information.
Transit Center Security'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on–board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features.
Transit Center Vehicle Tracking'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real–time. The real–time schedule information is disseminated to other information providers, which furnish the information to travelers.

Interfaces To

Amber/Silver Alert – Media
Amber/Silver Alert – NDOT
Carson City EOC
Carson City Public Safety Dispatch
Carson City TMC
Division of Forestry
DPS – Highway Patrol Dispatch
Financial Institutions
HAZMAT Service
JAC Assist Paratransit Vehicles
JAC Transit Dispatch
JAC Transit Kiosks
JAC Transit Traveler Information Services
JAC Transit Vehicles
Local/County Ambulance Dispatch
Local/County EOCs
Local/County MCO Dispatch
Local/County Public Safety Dispatch
Local/County TOC/Public Works
Local/County Transit Dispatch
Media
NDEM
NDOT District 1 Connected Vehicle Roadside Equipment
NDOT District 1 Road Operations Center
NDOT District 2 Connected Vehicle Roadside Eqiupment
NDOT District 2 MCO Dispatch
NDOT District 2 Road Operations Center
NDOT District 3 Connected Vehicle Roadside Equipment
NDOT District 3 Field Equipment
NDOT District 3 MCO Dispatch
NDOT District 3 MCO Field Equipment
NDOT District 3 Rail Wayside Equipment
NDOT District 3 Road Operations Center
NDOT HAR
NDOT Headquarters
NDOT Headquarters Connected Vehicle Roadside Equipment
NDOT ITS Credentials Management System
NDOT NDEX
NDOT RWIS ISP/Website
NDOT RWIS Sensors
NDOT Service Monitor System
NDOT Statewide Field Equipment
NDOT Statewide Parking Infrastructure
NDOT Traveler Information Displays
Nevada 511 CRS
Nevada 511 Website/Mobile Application
Northern Nevada Regional Road Operations Center (NNROC)
Personal Communication Devices
Private Information Service Providers
RTC of Southern Nevada
RTC Washoe County
Statewide EOC